masthead accept credit cards

How Can You Accept Credit Card Payments Via Telephone/Cell Phone?

Blog
Credit Card Processing Blog
Comparison Page
Direct comparison of Internet-based credit card processing services
Articles
Online Credit Card Processing Tips
What is an Internet merchant account?
What is a third party credit card processor?
Online Merchant Account or an Online Credit Card Payment Processing Service?
How Does Internet Credit Card Processing Work?
Credit Card Processing Decision
What Is Internet Credit Card Payment Processing?
Need To Take Credit Card Payments Via Telephone?
Credit Card Pre-Authorization Info
Third Party Processors Homepage

Accepting Credit Card Payments Via Telephone/Cell Phone

Do you need to be able to take creditcard orders "on the move"?

If you're looking for mobile, secure credit card payment solutions, you'll either need a piece of wireless hardware (such as a card reader) or the ability to phone in your credit card orders to your merchant account provider.

Some merchant accounts will come with a "mobile credit card order processing feature", and some won't. For some it may be an optional extra. Please check with your merchant account provider for the ability to integrate phone payment processing into your account.

The main benefit of accepting telephone credit card orders is convenience... you won't have to write down the customer's credit card details and subsequently input them at a virtual terminal, or carry a laptop around and hope for a secure connection at the customer's location. Also, you and your customer will both know the order has been authorized immediately.

Even if you're not present and actively selling to the customer, they can respond to your infomercials, radio commercials or written print ads immediately and purchase by phone. The convenience of accepting mobile credit card payments will most likely result in an increase of sales in any of the above situations.

With some systems that let you process credit card phone orders you can customize the messages your potential customer will hear to include optional upsells and special offers. This "interactive voice reponse" also has the ability to increase your sales conversions.

Please note, however, that these transactions will most likely count as "cardholder not present" and will attract a higher processing fee, usually a higher percentage of the transaction. There will also be a higher fraud risk, so you need to consider that against the convenience of accepting credit card orders via telephone.

This article by Neil Shearing, executive author, 3rd Party Processors.

neil shearing, 3rd party processors author

Feedback, comments? Please use our support services website Please note that we do not offer credit card processing services. For a list of sites that do, please see this page

You don't need a Merchant Account to Accept Credit Cards on the Internet!

By using this site you agree that you've read and will abide by our terms and conditions of site usage. Also available is our privacy policy

Important Site Usage Terms. If you can't see the graphic please visit 3rdpartyprocessors.com/disclaimer.shtml

Scamfree Ltd is registered under the Data Protection Act (1998) in the UK.